General Data Protection Regulation hotline to open from 1 November

General Data Protection Regulation hotline to open from 1 November

17 October 2017 by Andy Ricketts for Third Sector Magazine.

Smaller charities will be able to make use of a new telephone advice service about the General Data Protection Regulation, run by the Information Commissioner’s Office.

The regulator said today that the new service, which will be available from 1 November, would be open to organisations that employ fewer than 250 people.

The regulator said in a statement that the advice service was one of a package of tools and resources available to organisations in preparation for the GDPR, stricter data rules that come into effect on 25 May next year.

The ICO said it would also simplify its document Preparing for the General Data Protection Regulation: 12 Steps to Take Now in response to calls from smaller organisations that they needed targeted information on how to prepare for the new rules.

The move comes after the Institute of Fundraising last month called on the government to provide a “GDPR hotline” to help charities prepare for the implementation of the new regulations.

A survey carried out by the IoF and released at the time showed that nearly half of charities felt they lacked the internal expertise needed to prepare for the introduction of the GDPR.

Elizabeth Denham, the Information Commissioner, said in a statement today that smaller organisations tended to be less well prepared on data protection than their larger counterparts.